We stand behind our GPS tracking devices. If you're not completely satisfied, we offer a hassle-free refund process.
We're confident in our GPS tracking technology. If you're not completely satisfied with your FindZit GPS tracker within 30 days of purchase, we'll provide a full refund.
Device purchased within the last 30 days
Device is in original working condition
Original packaging and accessories included (if applicable)
Valid proof of purchase provided
Since our GPS trackers are designed to be disposable (no return shipping required), our refund process is streamlined:
• Device must be returned to us for refund processing
• Simply contact us with your order number
• Refund processed within 5-7 business days
Email us at info@findzit.com with your order number
Include your purchase date and reason for the refund request
We'll review and confirm your refund eligibility within 24 hours
Full refund issued to your original payment method within 5-7 business days
• Credit Card: 5-7 business days
• PayPal: 3-5 business days
• Bank Transfer: 7-10 business days
• 30-day window from purchase date
• Weekends & holidays may extend processing
• Email confirmation sent when processed
Devices purchased more than 30 days ago
Devices damaged due to misuse or negligence
Custom or specially ordered devices
Subscription services (subject to separate terms)
In certain circumstances, partial refunds may be granted:
• Devices showing signs of use beyond normal testing
• Missing accessories or documentation
• Devices returned after 30 days but within reasonable timeframe
Email Support
info@findzit.comPhone Support
629-401-9342
Our refund team typically responds within 24 hours during business days
We believe in our GPS tracking technology and want you to be completely satisfied. If you're experiencing issues, please reach out to our support team first - we may be able to resolve your concerns without needing a refund.
Contact SupportLast updated: January 2025